Enterprise-level features at a small-business price

The need for small businesses to manage their communications isn’t just as great as a large enterprise’s need: it’s greater. Limited staff and operating hours means a much heavier reliance on automation and features to keep in touch with customers. By utilizing the open source Asterisk PBX with commodity hardware and the modular design of FreePBX, we are able to offer a customizable and scalable phone server solution that provides features normally found on high-end enterprise PBXs, but at a price point that is easy on a small-business budget.

Commodity Hardware

  • No vendor-specific parts
  • Fast, easy repair
  • Scales up or down to any required size without sacrificing features
  • Compatible with a wide range of desk phones, soft-phones, and devices from multiple manufacturers

Basic Features

  • Unlimited extensions
  • Unlimited IVR menus
  • Dial-by-name directory
  • Paging and intercom
  • Unlimited extension groups
  • Remote extensions
  • Music-on-hold

Call Forwarding

  • External call forwarding
    • Forward to cell phone
  • “Follow me” forwarding
  • Dynamic call forwarding
    • All calls
    • Only when busy
    • Only when not answered

Time Management

  • Time-based call routing
  • Unlimited customizable time conditions
  • Calendar synchronization with Exchange, Office 365, and iCal

Call Queuing

  • First-come-first-served call queues
  • Priority call queuing
  • Static and dynamic agents
  • Queue wallboard
  • On-hold menus

Conferencing

  • Call conference hosting
  • Unlimited conference rooms
  • Unlimited participants
  • Unlimited time
  • Conference admin controls

Voicemail

  • Expandable voicemail storage
  • No per-mailbox storage limits
  • Multiple Greetings
    • No-answer greeting
    • Busy greeting
    • Temporarily away greeting
  • Voicemail-to-Email forwarding
  • Voicemail menus
  • Mailbox-to-mailbox forwarding
  • Voicemail blasting

Desktop Integration

  • Web-based user voicemail, extension settings, contact management, and more
  • Web-based call management and operator panel with iSymphony

Custom Scripting

Need something special for your phone system? We can make it happen! Call us to discuss your project details.